Your guide to ShifaTH
Learn how to use ShifaTH, from finding a care provider to organizing your requests and next steps.
Using ShifaTH
Appointment request or official appointment?Read moreAppointment changes and cancellationRead moreAttendance and visit confirmationRead moreDirect conversations in ShifaTHRead morePlatform-coordinated conversationsRead moreMessage and public-content translationRead moreWhy private contact details are not exposedRead moreExplore participating ProvidersRead moreFor patients and people arranging careRead moreDiscover participating ProvidersRead moreSearch and filtersRead moreAfter a Provider downloads a fileRead moreIdentity and passport informationRead moreWhen is a passport required?Read moreFirst passport delivery to a ProviderRead morePatient profile ownership and claimsRead moreDelegated patient-profile accessRead moreHospital requestsRead moreGeneral Hospital inquiryRead morePrice or cost inquiryRead moreMedical case reviewRead moreHospital appointment requestRead moreClinic and other Provider inquiriesRead moreClinic and other Provider appointment requestsRead moreWhat your request requiresRead moreVerified-visit reviewsRead moreWrite, edit or delete your reviewRead moreProfile ownership and delegated accessRead moreTranslations and original contentRead moreVerified-review integrityRead moreThe in-platform contact boundaryRead morePrivacy and your data actionsRead moreAccount closure and platform-controlled erasureRead moreSecurity and access controlsRead moreComplaints and disputesRead moreShifaTH’s medical roleRead more
Help
Create or sign in to a User accountRead moreUnderstand account verification and access statesRead moreRecover access to your User accountRead moreBrowse before sign-in and start a requestRead moreUse public search filters and sortingRead moreWhy a Provider or page is no longer visibleRead moreCheck when identity verification is requiredRead moreCheck whether your request needs a passportRead moreCreate or select your own or a managed patient profileRead moreWhy a patient profile is incompleteRead moreChoose a request typeRead moreComplete missing request requirementsRead more