Review the destination
If the Provider has not successfully received the current version and the request requires it, you see a first-send requirement naming that Provider. Approve or decline that delivery.
When a request needs a passport, ShifaTH checks that Provider’s delivery history for the current version.
If the Provider has not successfully received the current version and the request requires it, you see a first-send requirement naming that Provider. Approve or decline that delivery.
The decision is tied to the patient, passport version, Provider and request draft. Required delivery and submission are completed together; a request is not treated as submitted while required delivery is unresolved.
Declining sends neither the request nor passport to that Provider. In a multi-Hospital flow, approved destinations may still receive their requests. If every required destination is declined, no Hospital request is submitted.
The same current version already delivered successfully to the same Provider is not selected, approved or sent again. A new version needs a new first-send decision for each Provider that requires it and has not received it.