Help

Browse before sign-in and start a request

Explore public information first, then sign in for an account-bound action.

01

Before you start

Use published Provider, service, professional, post or offer pages. You do not need a passport to browse.

02

What to do

  1. Browse or search participating public content.
  2. Open the item that interests you.
  3. Choose its available request or appointment-request action.
  4. If signed out, register or sign in as a User, then continue from that item.
03

Expected result

You return to the public item where the action began. The request still needs its applicable patient and information requirements.

04

If something is blocked or different

Unavailable or hidden content cannot receive new requests through discovery. A professional reference or preferred time does not confirm availability or an appointment. An offer uses the existing inquiry or appointment-request type.

05

Get help

For access problems, use account guidance. For missing public content, use the visibility article or platform support when available to you.