For hospitals & clinics

How Provider participation works

Participation moves through platform review, onboarding and activation. Expressing interest is the first step.

Submission is not activation

Submit your interest

Provide your contact person’s name, Organization name and type, email and country. A phone number and message can add context. Email is the primary follow-up channel.

Review and commercial follow-up

Authorized platform staff review the submission and continue the discussion. Approval leads to Organization creation by the platform; the interest form does not create an active Organization automatically.

Complete onboarding

Once the workspace is created, the initial administrator receives access. An Organization in onboarding can complete private setup, but cannot receive live User requests. Required onboarding information and an active contract must be recorded before activation.

Become eligible for public participation

An active Organization also needs a published, valid public profile to appear in discovery. Suspension, archive or hiding removes new discovery and new requests. Historical records follow their own access and lifecycle rules.