ShifaTH guide

Hospital appointment request

Tell the Hospital what care you need and the dates or times you prefer. This starts an appointment request.

01

Explain your care need

Write the requested doctor, specialty, department, service or care need as free text. You can add symptoms or a medical summary, preferred dates and times, and relevant selected reports.

02

Complete the appointment-request requirements

Use the correct patient profile and complete the identity information required for an official Hospital appointment request. Check missing requirements and any first passport-send decision for each Hospital.

03

The Hospital handles routing

The Hospital determines the appropriate doctor or department and handles its internal scheduling. Naming a professional or selecting a preferred time does not establish that person’s availability.

04

Look for the official appointment

Your request is not appointment confirmation. An authorized process creates the official appointment record separately. Check its current schedule, time zone and status, and discuss changes through the request conversation.