Help

Choose a request type

Choose by your purpose and the selected Provider category.

01

Before you start

Browse participating public Providers first. Sign in to submit, and select the patient profile where required.

02

What to do

  1. Select the patient and eligible Provider destination.
  2. For a Hospital, choose general inquiry, cost inquiry, medical case review or appointment request.
  3. For a Clinic or another supported non-Hospital category, choose inquiry or appointment request.
  4. Complete the requirements for that type before submitting.
03

Expected result

A submitted request creates its Provider-specific conversation. Several selected Hospitals receive independent requests.

04

If something is blocked or different

A Clinic medical question or report review remains inquiry. An offer does not create a new type. Naming a professional or requesting a time does not guarantee availability, acceptance or confirmation.

05

Get help

If unsure about a prerequisite, read the requirements article. Use support if the shown request path remains blocked after its missing items are completed.