Patient profiles & helping someone else

Start with choosing the intended patient and understanding profile completeness.

Choose the matching task

Use the public guidance for creating or selecting your own or a managed patient profile, and for understanding an incomplete profile. A patient profile is separate from the account that signs in.

Create or select your own or a managed patient profile

Choose the patient before starting a request. A patient profile is separate from your sign-in account.

Why a patient profile is incomplete

Incomplete means some information is missing; its effect depends on the action.