A clearer way to organize your next step
Whether you are seeking care for yourself or helping someone else, ShifaTH brings provider information, requests and the conversation that follows into one organized journey.
Explore before signing in
Browse published information about participating hospitals and clinics, including services, professionals and verified-visit reviews where available. A professional profile helps you learn about the provider’s team; it does not confirm that professional’s availability.
Start with the right request
Hospital requests support general inquiries, price or cost inquiries, medical case reviews and appointment requests. Clinics use inquiry and appointment requests. The information needed depends on the type of request and the applicable requirements.
A hospital request uses a patient profile, which may be yours or a profile you manage for another person. A general hospital inquiry does not require a completed passport or medical reports. A price inquiry may have additional requirements depending on its context. Patient-specific medical reviews and official appointment requests require the relevant identity and medical information.
Choose the hospitals you want to approach
The hospital request flow lets you select one, several or all currently participating hospitals. ShifaTH creates a separate request and conversation for each selected hospital. One hospital cannot see which other hospitals you selected or the requests you sent them.
Share the information needed for the request
Select relevant medical reports for the provider you are contacting. Sharing a file with one provider does not make it available to other providers.
If a passport is required, you are asked to approve the first delivery of that passport version to each provider. A version successfully sent to that provider is not sent again for every new request. A replacement version needs a new first-send approval when required.
Keep communication and appointments connected
Direct communication with the provider through ShifaTH is the default. Where staff coordination has been specifically arranged, authorized ShifaTH staff help manage communication.
An appointment request communicates your preferred arrangements. It is not a confirmed booking; check the separate appointment confirmation and its details. Healthcare providers remain responsible for clinical decisions and care.
Share feedback after a confirmed visit
The person who created the request can become eligible to write a review after attendance is confirmed. That person may be the patient or someone managing the patient’s arrangements.